What is the procedure for Tax-Free Shopping?

When a tourist makes an eligible purchase of at least AED 250, the salesperson in the shop must:


  1. Attach a Tax-Free tag to the sales receipt.
  2. Scan the Tax-Free tag with the smartphone app or web portal to link the transaction to the tourist’s passport or GCC National ID card.
  3. Enter all of the necessary information, such as the transaction amount and the tourist’s passport or GCC National ID card details.


The VAT amount that *will be refunded to the tourist* will be displayed on the web portal or app.


Once the tags have been validated, the tourist will receive a refund of 85 percent of the VAT, less a fee of AED 4.80 for the Tax-Free tag. During the purchase and validation processes, this amount will be calculated automatically.


Leave a Reply

Your email address will not be published. Required fields are marked *

Open chat
Scan the code
Powered by Synergy
Hello, Can we Help you?